Chronilogix

Questions, answered

The plain-language answers to the questions we hear most.

What Chronilogix is, how it’s different from a chatbot, how care stays safe, how deployment works, and what makes the science defensible. If your question isn’t here, book a demo and we’ll answer it directly.

01

About Chronilogix

  • Chronilogix is an AI-native behavioral health and chronic care coaching platform. It provides 24/7 evidence-based coaching between clinical visits — the moments traditional care can’t reach — built on three decades of Dr. Ken Resnicow’s Motivational Interviewing research.
  • A chatbot improvises a reply each turn from a generic prompt. Chronilogix reasons — every response is interpreted against the member’s prior sessions, cultural context, and an MI fidelity rubric before being sent. A second validation layer monitors every conversation in real time and replaces any word or sentence it deems wrong or misinterpreted before the member sees it.
  • No. Chronilogix isn’t here to replace clinicians — it’s here to extend their reach. Members can choose an AI-only path, or a Hybrid Care Model that pairs a live therapist or health coach with 24/7 AI coaching between visits. Every AI interaction can be summarized and shared with the clinician before the next appointment, so sessions begin with insight instead of catch-up.
  • MI is an evidence-based counseling style developed by William R. Miller and Stephen Rollnick in the early 1980s. It moves through four processes — Engage, Focus, Evoke, Plan — and four microskills called OARS (Open questions, Affirmations, Reflective listening, Summaries). Across more than 200 randomized controlled trials, MI has outperformed direct persuasion in domains as varied as smoking cessation, diabetes self-management, and treatment adherence.

02

Coverage & availability

  • Two coaches are live today: Roni for diabetes and chronic care, and Millie for mental health and mood. Four additional chronic modules are in development — GLP-1 & weight management, addiction, hypertension, and cancer — and ship into the same coaching surface members already use.
  • Chronilogix is available on desktop, mobile, and can be embedded inside partner health and wellness apps. Members can engage by text, voice, or video — whichever surface fits the moment.
  • 24/7. There is no waitlist and no business-hours limit. The moments that matter most — 2 a.m. anxiety, a forgotten medication dose, motivation gone quiet, loneliness on a long night — are exactly the moments Chronilogix is designed to be present for.
  • Yes. For many Medicare beneficiaries and older adults, appointments may be separated by weeks while loneliness and uncertainty continue every day. Chronilogix provides compassionate support between visits, helps people stay on track with their care plan, and gives clinicians greater visibility into their patient’s journey.

03

Safety & clinical oversight

  • Yes. Chronilogix was designed for healthcare from the ground up — encryption in transit and at rest, HIPAA compliant access controls, and clinical-grade audit logging baked in, not bolted on.
  • No. Member conversations are never shared, sold, or used to improve our models. What members tell Chronilogix belongs to them and to the deploying organization.
  • Millie is designed to recognize crisis-level distress signals that exceed coaching scope, shift into a structured risk assessment, and escalate to the 988 Suicide & Crisis Lifeline when the risk level warrants it. Safety is part of the conversation architecture, not a fallback.
  • Chronilogix is designed to handle up to 70% of routine coaching; the remaining ~30% escalates to human clinicians when the moment calls for it. The reach and economics of AI, paired with clinical oversight.

04

For buyers & partners

  • Custom pricing for every deployment. Health plans typically contract on PEPM inside an existing plan footprint. Employers bundle Chronilogix into benefits alongside EAP and telehealth. Wellness platforms embed it as an affiliate coaching layer.
  • Four commercial paths: direct PEPM contracts with health plans; inclusion inside existing employer wellness benefits; affiliate embed inside partner wellness or fitness apps; co-deployment with chronic care supply vendors. Infrastructure is Stripe-powered for consumer direct billing and HIPAA compliant by default.
  • Yes. Chronilogix ships as a branded experience inside a partner’s app, employer benefit, or wellness platform. Your chrome on top; the same MI-trained coach underneath. We can customize by Universities, Unions, Missions, and industry-specific needs — globally, regionally, and locally.

05

Dr. Resnicow & the science

  • Dr. Ken Resnicow is Chronilogix’s Co-Founder and Chief Science Officer, and Professor at the University of Minnesota. He is among the most cited researchers in Motivational Interviewing, with 400+ peer-reviewed publications, MI training delivered to 10,000+ clinicians worldwide, and research funding spanning three decades.
  • The platform is built on three decades of peer-reviewed clinical science in Motivational Interviewing — the most rigorously validated behavioral change methodology in the world. When Aetna integrated Dr. Resnicow’s MI framework into their disease management programs, member engagement rose by 40% and dropout rates fell by more than half.

Still have questions

Let’s answer them together. Book a demo and we’ll walk through it live.

Fifteen minutes, no slides. See a real Chronilogix session, hear how the fidelity rubric works, and get every question answered.